Delivery Policy

Thank you for choosing ebuy-infinity (ebuy∞ online marketplace) as your trusted partner for shopping. This Delivery Policy outlines the terms and conditions regarding the delivery of products and services purchased through our platform.

By placing an order with us, you agree to comply with and be bound by the following policies:

Order Processing Time:

  • Orders are typically processed within 24 to 36 hours from the date of purchase.
  • Processing times may vary depending on the nature of the product or service.

Delivery Methods:

  • We offer various delivery methods, including standard shipping and express delivery, depending on the nature of the product or service through by our enrolled courier service providers.

Shipping Addresses:

  • It is the responsibility of the Buyer to provide accurate and complete shipping information.
  • We are not responsible for items delivered to incorrect addresses provided by the Buyer.

Shipping Restrictions:

  • Some products or services may have shipping restrictions based on geographic location or local regulations. Customers are responsible for checking and complying with these restrictions before placing an order.

Delivery Confirmation:

  • Upon successful delivery, Buyers will receive a confirmation email with relevant details, including tracking information (if applicable).

Shipping Delays:

  • While we strive to meet all delivery timelines, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. We appreciate your understanding in such situations.

Returns Due to Non-Delivery:

  • If a product is returned to us due to non-delivery (e.g., incorrect address provided), the Buyer will be responsible for any additional shipping charges.

Contact Information:

  • If you have any questions or concerns regarding your order or our delivery policy, please contact our Buyer service team at ebuy.infinity@gmail.com or Buyer service phone number# 01860585240 with your order number and details of the issue.